The LMNTRIX Mean Time to Remediation (MTTR) is a metric that measures the amount of time it takes for our SOC to detect and resolve a security incident or vulnerability. We find this to be one of the most effective methods to evaluate the efficiency and effectiveness of our security operations and incident response processes.
To monitor all assets, LMNTRIX exclusively relies on the LMNTRIX XDR, which includes detections and visibility across endpoint, network, mobile and cloud. Our XDR is used to continuously monitor and analyze data from various elements of our tech stack, such as deceptions, network packets, EDR, system logs, and user and identity activity, to detect potential security incidents or vulnerabilities.
The rapid investigation and remediation process is the series of actions our SOC takes to quickly identify, contain, and resolve a security incident or vulnerability. This process typically involves a combination of automated and manual actions, such as:
- Gathering and analyzing data to understand the scope and impact of the incident or vulnerability
- Identifying and isolating affected systems or networks to prevent further damage
- Developing and implementing a plan to remediate the incident or vulnerability
- Communicating with relevant stakeholders to keep them informed about the incident and any actions taken
- Performing a post-incident review to identify any lessons learned and areas for improvement.
Overall, the LMNTRIX MTTR metric and monitoring process is a way for us to measure our incident response capability, to identify areas for improvement and to help measure the efficiency and effectiveness of security operations and incident response processes.